Nora - Madagascar
Nora - Madagascar
Nora - Madagascar
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Privacy Policy for NORA

We take your privacy seriously and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and what rights you have.

Data Controller
NORA-International SI (Denmark) is the data controller responsible for personal data collected through donations and through our website.

NORA-International SI
Krogebakke 4A
3140 Ålsgårde
Denmark
CVR: 46069269

For donations made by direct bank transfer to NORA-Madagascar’s local account, NORA-Madagascar processes only the information visible on the bank transfer itself, such as the sender’s name and the amount, for accounting purposes.

For questions concerning personal data, please contact us at info@nora-madagascar.com.

Donations
All donations made to NORA are final and non-refundable. Once a donation is processed, it is allocated directly to our programs and cannot be returned. If you believe a donation was made in error (e.g. duplicate charge or technical error), contact us at info@nora-madagascar.com within 10 days and we will review it on a case-by-case basis.

What Information We Collect We collect information in a few different ways, depending on how you interact with our website.
  • When you visit our website: We automatically collect your IP address. This is a unique number assigned to your device when you browse the internet. We use this for basic website statistics.
  • When you make a donation: We collect your name and email address in order to process your donation and send you a confirmation. Payment details (such as card information) are processed directly by our payment provider, OnPay/Clearhaus – we do not receive or store your card information.
  • Newsletters and updates: If you actively opt in to receive communications from NORA, we may use your email address to send newsletters, project updates and information about NORA’s work and fundraising activities. This communication is optional and separate from processing of your donation. You can withdraw your consent at any time by using the unsubscribe option in our emails.
  • Cookies: Our website uses cookies to run properly and to understand how visitors use the site. Essential cookies are required for basic functionality, such as logging in. Statistics cookies help us understand website traffic and donation sources. We use Google Analytics for website analytics and statistics. We do not use Google Analytics to combine website behaviour with identifiable donor or supporter information. Other cookies, including statistics cookies, are only used where required consent has been given. You can change or withdraw your cookie consent at any time by using this cookie settings link. A full, up-to-date list of the cookies we use is provided below.
  • Embedded content: Articles on our site may contain embedded content like videos, images, or articles from other websites. This content acts as if you’ve visited the other website directly, which means they might also collect data about you, use cookies, or track your interactions.

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

NameDescriptionDuration
wpconsent_preferencesThis cookie is used to store the user's cookie consent preferences.30 days

Comments

These cookies are needed for adding comments on this website.

NameDescriptionDuration
comment_authorUsed to track the user across multiple sessions.Session
comment_author_emailUsed to track the user across multiple sessions.Session
comment_author_urlUsed to track the user across multiple sessions.Session

Login

These cookies are used for managing login functionality on this website.

NameDescriptionDuration
wordpress_logged_inUsed to store logged-in users.Persistent
wordpress_secUsed to track the user across multiple sessions.15 days
wordpress_test_cookieUsed to determine if cookies are enabled.Session

Statistics

Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.

Google Analytics

Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.

Learn more
NameDescriptionDuration
_gac_Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.90 days
__utmaID used to identify users and sessions2 years after last activity
__utmtUsed to monitor number of Google Analytics server requests10 minutes
__utmbUsed to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.30 minutes after last activity
__utmcUsed only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.End of session (browser)
__utmzContains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server6 months after last activity
__utmvContains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.2 years after last activity
__utmxUsed to determine whether a user is included in an A / B or Multivariate test.18 months
_gaID used to identify users2 years
_galiUsed by Google Analytics to determine which links on a page are being clicked30 seconds
_ga_ID used to identify users2 years
_gidID used to identify users for 24 hours after last activity24 hours
_gatUsed to monitor number of Google Analytics server requests when using Google Tag Manager1 minute

WooCommerce Sourcebuster

SourceBuster is used by WooCommerce for order attribution based on user source.

NameDescriptionDuration
sbjs_sessionThe number of page views in this session and the current page path30 minutes
sbjs_udataInformation about the visitor’s user agent, such as IP, the browser, and the device typesession
sbjs_firstTraffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires)session
sbjs_currentTraffic origin information for the visitor’s current visit to your storesession
sbjs_first_addTimestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires)session
sbjs_current_addTimestamp, referring URL, and entry page for your visitor’s current visit to your storesession
sbjs_migrationsTechnical data to help with migrations between different versions of the tracking featuresession

How We Use and Protect Your Information
We handle all your personal information with great care and confidentiality. We follow the standards set by the EU’s General Data Protection Regulation (GDPR).

  • Sharing your information: We may share personal information with service providers and data processors who assist us in operating our website and services. This may include providers of payment processing, website and IT services, email and communication services, and website analytics. These providers process personal information only as necessary to provide services to NORA and under appropriate arrangements concerning the protection of personal data. We do not sell personal information or share it with other organisations for their own marketing purposes.
  • Data security: We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

Your Rights and Choices
You have full control over your personal data.

  • Access and Correction: You have the right to know what information we have registered about you. If you believe any of the information we hold is incorrect or outdated, please let us know so we can update it.
  • Data erasure: You can ask us to delete any personal data we have about you. This doesn’t include data we are legally or administratively required to keep.
  • Withdrawing consent: You can withdraw your consent for us to use your personal data at any time.
  • Storage period: We only store your information for as long as required by law or as necessary for the purposes for which it was collected.

Contact Us
If you have any questions, concerns, or complaints about this privacy policy or your personal data, please contact us. We will respond to your inquiry as quickly as possible, and at the latest, within one month.